Feedback, Complaints and Disputes

Feedback, Complaints and Disputes

At Valley View Products, we understand that sometimes we make mistakes. We value providing our customers with the best possible experience. That is why when these mistakes occur, we at Valley View will ensure that the necessary steps are taken to provide Quality service and all necessary safeguards for our NDIS participants.

If any of our participants wish to provide feedback or make a complaint, the Participant is able to contact Michelle by mobile on 0466046708 or email us at

If the Participant wishes to do this anonymously, this can be done via posting our Complaints/ feedback form by mailing to PO Box 4240 Londonderry NSW 2753

If the Participant is not satisfied with the outcome or wishes to take further action, the Participant can contact the NDIS Commission by calling 1800 035 544 or online at for further information.

Please don’t hesitate to call or email if you need further assistance with this process, we are always more than happy to help.

Phone: 0466046708
Post: PO Box 4240 Londonderry NSW 2753

Valley View Products

Complaint /Feedback Form

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Thank you, we value your feedback and hope to improve our services